We value your privacy and want to be fully transparent about how your personal data is collected and stored by us. In line with the new GDPR (General Data Protection Regulation) that comes into effect in May 2018 we have looked closely at how we manage your data.
If you choose / have previously chosen to opt in to our mailing list subscription we hold a record of your email address and possibly also your first and surname depending on how you signed up (eg. at the online checkout / in person at an event / via the subscription box at the bottom of our website). This personal data is collected and stored online via Mailchimp. We only use this information to contact you when we send out our semi regular newsletter emails. We never share this information with other 3rd parties.
When you place an order through our website we ask you to provide your email address when you make a purchase so that we can send you receipts and notification. To process your order we ask for your billing and shipping address and, optionally, your contact phone number. This information is stored online on our website platform Squarespace and shared with our payment processing platform Stripe. We never share this information with other 3rd parties. We do not receive any of our customers' banking details.
Other ways that we may collect your data are if you voluntarily contact us by email, through the contact form on our website or if you set up an account with us. If you share your email address with us at checkout but do not complete the purchase we may use this data to send you a reminder email.
You can change how we contact you at any time. If you you are signed up to our mailing list you can choose to unsubscribe and delete your data; there will always be a link to do so at the bottom of any newsletter emails we send you. Alternatively you can always contact us with any questions you may have about about the storage of / ammendment of / deletion of your personal information. You can read more about your rights as an individual here.
Please don't hesitate to get in touch! Send an email to firstname.lastname@example.org or you can also reach us at:
Anna Walker London Limited
Unit 8 Parc House
25-37 Cowleaze Road
Kingston Upon Thames
+44 (0) 7724 330 366